PLEASE NOTE: This role requires an in-person presence 3 days/week (Tuesday, Wednesday, + 1 other), with the option to work remotely the remaining 2 days/week. Candidates must live within commutable distance to the listed office.
Role Summary
Provides administrative support to market leadership and sales, supporting large departments across Evernorth Health Services' Payer Solutions business. The majority of duties will be high level administrative tasks which may include: planning/coordination of large events, meetings or conferences, complex project work, ordering materials and collaterals, and various sales support functions. Work requires initiative and judgment in making decisions and knowledge of department and company policies and procedures. Typically supports mid to upper-level manager.
Responsibilities
Respond to requests for copies of business related materials in a timely manner
Distribute correspondence, customer reporting data, and other communication tools to customers and producers
Follow prescribed guidelines for filing company documents and handling proprietary information
Coordinate Sales projects as assigned by Manager and/or Sales partners
Schedule meetings and complete business travel arrangements
Support the Sales Team in the production of Requests for Proposals for New and Existing Business within the allotted timeframe
Partner with the Sales team to develop customer presentations, mass mailings, and other customer or producer related projects
Complete group service agreements for New and Existing Business within given timeframes for each request placed
Ensure all needed collateral material is ordered as needed
Assist in the resolution of broker, customer and member related service issues to include claim, benefits and eligibility matters within 24 to 48 hours.
Consistently deliver high quality work within established time frames; willingly assist peers and management
Actively participate in staff meetings and one-on-one meetings. Work collaboratively with peers, management, and project teams toward solutions, and quality improvements.
Qualifications
High School Diploma required.
3+ years of prior experience as an Administrative Assistant.
Strong project management skills.
Advanced Computer Skills (PowerPoint, Excel, Word, and Outlook).
Excellent written and oral communication skills.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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