Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world. About WFS Become a part of our Worldwide Flight Services family and play a pivotal role in the prompt delivery of cargo, luggage, and business-to-customer packages, as well as ensuring on-time flights, all while maintaining the highest standards of safety and security. We consistently perform at the peak for our customers daily and aim to be an outstanding leader in our field, backed by our dedicated teams of cargo, passenger, ramp handling, and technical service professionals across 164 airport locations in 18 countries and on five continents. Are you prepared to embark on your next career journey with us?Job Summary The Supervisor Ramp role encompasses the management, coordination, and oversight of airport activities related to Ramp Services functions. This includes monitoring work performance quality and quantity, directing personnel within the assigned area, managing staffing needs, and participating in the disciplinary process, coaching, counseling, hiring, and termination of employees. The supervisor ensures adherence to company policies, standards, and contractual agreements, as well as budget and staffing requirements. The role may also involve communication with Airport Board officials and customers. The supervisor is proactive in monitoring employee work to guarantee customer satisfaction, safety, security, quality, and positive employee relations. They maintain control over all operational aspects in line with the corporate security program and TSA regulations, conduct required company audits for continuous compliance, and oversee the implementation of site-specific security plans. All WFS staff must be issued and display the appropriate company ID. The supervisor ensures fair and respectful treatment of employees, customers, vendors, and other parties. The job's scope can vary based on the operation's size and main business line. Ramp Service Functions include loading and unloading cargo such as mail, express items, baggage, freight, and company materials on and off aircraft; transporting cargo between terminals and aircraft; transferring cargo on the ramp as needed; and handling freight and company materials, including exports at designated express docks, mail, and baggage.Responsibilities
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