Job Description

Do the best work of your career as a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

Reporting to the Director of Design an Associate Creative Director is an integral part of the Marketing Brand & Creative team team, who mentors and collaborates closely with other creative disciplines and across BILL’s Marketing org to develop impactful work that delivers strong business outcomes. An Associate Creative Director at BILL is responsible for driving fresh ideas, concepts, and design systems in the BILL brand, by thoughtfully and strategically acting as a creative lead in foundational work streams such as brand guidelines, style guides, and templates for the brand, and leading/delivering high-bar design for marketing assets across campaigns, collateral, email marketing, event signage, swag, and more. They contribute to, interpret, and deliver upon strategic creative briefs for complex and large projects; seek and share necessary information from stakeholders and partner teams, determine best design approaches for achieving results, and coordinate contributions from creative team members.

In addition to hands-on design development, an Associate Creative Director may act as a liaison between a Creative Director and/or stakeholders and the active work team, working to clarify top-level creative expectations, crystalize a shared vision, organize and strategize creative presentations, and provide supportive creative feedback and direction across disciplines (design, copy, photography, etc.) through the life of a project. They propose and drive programs and processes which reduce operational redundancies and drive the Marketing organization’s strategic goals, and actively network and conduct cross-team share-outs which help others understand how creative as a whole contributes to strategic business goals. Associate Creative Directors are collaborative creative leaders, driving a creative culture of excellence and growth, including identifying conflict and fostering resolution, mentoring peers and junior members of the creative team and beyond.

Key responsibilities include interfacing with internal business partners throughout various departments to:

• Act autonomously as a creative lead throughout fast-paced creative workflows to deliver high-bar and impactful creative marketing assets, while balancing business needs with technical and creative constraints
• Interpret and contribute to strategic briefs, evaluating and proposing multiple concepts and creative approaches inline with business needs (to be executed by them and/or other creatives), iterate creative execution inline with stakeholder feedback, and drive delivery of final creative assets
• Succinctly and professionally present work, logic, and feedback openly to senior leadership and stakeholders across Marketing and other BILL organizations, explaining changing priorities and using compelling arguments to convey conclusions and ideas. Ask clarifying questions, interpret feedback for others, and propose, lead, and/or own the development of solutions to address efficiently.
• Maintain and share up-to-date expertise and best-practices relevant to common workstreams and/or touchpoints. Seek and share similar information from regular stakeholders and partners.
• Anticipate, flag, and propose solutions to avoid potential bottlenecks and roadblocks, and communicate project status with Project Managers regularly
• Establish mechanisms to actively maintain relationships with cross-functional teams to better understand their collaboration needs, concerns, and roadmaps. Identify conflict, lead steps and dialog to resolve, and incorporate learnings into processes to mitigate future conflict
• Manage and strategically iterate creative approaches, continually elevating personal creative bar and output, and driving elevated creative bar of the team. Actively identify areas for improvement across the team’s output, and develop tools to bring the team's body of work up to high-bar.
• Actively manage personal career development, including defining and tracking quarterly goals, and seeking feedback around job expectations, performance, and promotion cadence. Independently identify “stretch” opportunities and initiate engagement and planning.

Professional Experience/Background to be successful in this role:

• Developing and leading the development of creative campaigns from start to finish
• Executing brand and marketing assets with expert use of typography and layout across all platforms, including: social media campaigns, digital ads, website and landing pages, print collateral, presentation decks, eBooks and email templates
• Defining, building, and maintaining brand systems across marketing materials
• Guiding the incorporation of motion design into creative campaigns
• Collaborating within cross-functional marketing teams
• Presenting creative work to stakeholders both within and outside of the marketing department
• Excelling in a dynamic, fast-paced environment
• Mentoring junior designers and peers

We’d love to chat if you have:

• At least eight years of visual design experience in an in-house creative studio or agency, including 2+ years of experience leading projects and campaigns
• An exceptional portfolio showcasing integrated campaign design, typography, and visual design skills
• Strong conceptual abilities and a talent for storytelling
• Technical motion design skills would be advantageous
• A good understanding of business priorities and how to manage internal constraints
• Willingness to receive feedback and an ability to thoughtfully and clearly deliver feedback to others
• Exceptional communication skills, able to clearly convey design intent, advocate for their work, and suggest alternative ideas to peers and managers
• Committed to maintaining a high standard of creative quality for themselves and others, while always striving to find the best solution to meet company goals
• The ability to work independently as well as part of a team
• Strong organizational skills, collaborative mindset, and adept at working cross-functionally.

#LI-CG1

The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

San Jose pay range

$114,400—$142,500 USD

Let’s talk about benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL.

We live our culture and values every day

At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There’s no limit to what we can build and where we can go from here. We’d love you to join us.


BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

Our promise to our candidates is to be transparent, diligent, and engaging while guiding individuals through each step of our hiring process. At BILL we strive to achieve an inclusive and positive candidate experience that aligns with our core values and focuses on diversity.

If you require a reasonable accommodation for your application, interviews, or another aspect of the hiring process, please contact interviewaccommodations@hq.bill.com.

BILL Culture:

• Humble - We check our egos at the door. We are curious. We listen, accept feedback.
• Authentic - We earn and show trust by being real—embracing our authentic selves.
• Passionate - We care deeply about each other and our customers.
• Accountable - We are duty-bound to each other, our customers, and society.
• Fun - We wrap it all together by building connections and enjoying time spent together.

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