Job Description

Job Description Summary

Reporting to the Manager of Access Services, the Circulation Coordinator (Temporary) is responsible for providing high quality, user-focused experiences to library users at Bentley. Coordinates daily operations of front-line library services, including borrowing, reference triage, stacks maintenance, data collection, building operations, and student employee oversight.


Please note: This position is part time (20 hours a week)


Evenings and weekends with some holidays required; hours subject to change during academic breaks.


Hours: Academic Year (39 weeks) Late August - Mid-May, Thursday 5pm-9pm, Friday & Saturday 12pm-8pm.

Essential Functions:

• Supervises services and operations at the Library Services desk three evenings, 20 hours weekly, resulting in successful patron-focused experiences. Assists with user interactions including, handling circulation functions, reference triage, and oversight of building operations. Communicates and enforces policies, maintains routine oversight of building operations, and safety protocols to ensure the library maintains a safe and welcoming environment. Answers user questions via phone, email, and chat. Works with sensitive and confidential information. Works collaboratively to develop improvements to policies and procedures resulting in better user experience. Assists with other projects and initiatives of the department and the library broadly.
• Participates in training and supervision of student staff. Documents performance issues as needed.
• Manages building access and security during evening and weekend hours three days a week. Ensures enforcement of policies and procedures while delivering strong customer service to users and staff. Understands emergency procedures, acting as the first responder to issues within the building.
• Other duties as assigned.
• This is an on-site position.

Physical/Environmental Demands: Moderate physical activity such as sitting, standing, walking, kneeling, and lifting an average of 25 lbs.

Requirements

Education: B.A./B.S. or equivalent required.

Work Experience:

Background in an academic library environment or librarianship preferred. Familiarity with automated library system or similar system preferred.

Ability to thoughtfully work with patrons and colleagues to resolve issues, including sensitive situations

Bentley University requires references checks and may conduct other pre-employment screening.

DIVERSITY STATEMENT

Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.

Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.

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About Bentley University

Bentley University is one of the nation's leading business schools, dedicated to preparing a new kind of business leader and one with the deep technical skills, the broad global perspective and the high ethical standards required to make a difference in an ever-changing world. To achieve our goal, we infuse our advanced business curriculum with the richness of a liberal arts education. The results are graduates who are making an impact in their chosen fields and turning their passions into success stories. Located on a classic New England campus just minutes from Boston, Bentley is a dynamic community of leaders, scholars and creative thinkers.

Connections working at Bentley University

Job Tags

Holiday work, Temporary work, Part time, Work experience placement, Weekend work, Saturday, Afternoon shift, 3 days per week,

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