Clerk Job at Metra, Chicago, IL

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  • Metra
  • Chicago, IL

Job Description

Full job description

Job Description

This posting is intended to build a pipeline of qualified candidates for future opportunities. Please note that this specific position will not be filled at this time. This is a Lottery position.

Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient service.

The Transportation Department is responsible for providing safe, efficient and dependable transportation to commuters on all Metra-operated lines: Milwaukee North and West, Rock Island, Metra Electric, South West Service, North Central Service and Heritage Corridor and those lines operating under purchase of service agreements: BNSF and Union Pacific.

In addition to all employees directly involved in providing train service, the Transportation Department also oversees the Rules Department, Dispatching Office, Crew Management Center, Station Services, Customer Service, Ticket Services and GPS Center. The department is staffed by nearly 900 Transportation employees who are often referred to as the face of Metra.

Under the direction of the Director, Operations, serves in numerous capacities and may be called upon to work as a Tower Operator, Office Clerk, Ticket Agent, Janitor, and/or other duties and functions outlined by the organizations. Responsible for the safety objectives, goals, and program of the organization, ensuring compliance with applicable safety rules and regulations. Performs other related duties as assigned to meet the ongoing needs of the organization Positions are subject to 24/7 on-call status including nights, weekends, and holidays. Must be available to work any shift at any location.

Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

Job Requirements

  • High School diploma or GED equivalent required.
  • Must be able to type 25 wpm and possess basic data entry skills.
  • Must be able to lift up to 50 lbs.
  • Good verbal, written and basic arithmetic skills required.
  • Must possess and maintain a valid driver's license.
  • Must be willing to travel within Metra’s 6-county region.


Metra employees in an active review period under the current discipline policy or who have documented attendance or performance issues will not be considered and/or selected for this position.


Please note: Regardless of any state laws that legalize marijuana, Metra prohibits applicants and employees’ use or possession of marijuana (or marijuana paraphernalia), or having detectable amounts of marijuana in their bodies, including synthetic and/or non-synthetic substances such as THC for any reason for preemployment screening purposes, while on duty, subject to duty, on Metra property, or in Metra work equipment and vehicles.


Metra is committed to ensuring that our career website and recruiting process are accessible to all individuals. If you encounter difficulties or limitations in using or accessing our online application, or if you require reasonable accommodations to complete this application, participate in interviews, complete any pre-employment testing, or engage in any other aspect of the employee selection process, please direct your inquiries to RAC@Metrarr.com.


Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.

Job Tags

Remote job, Holiday work, Full time, Gangs, Shift work, Night shift,

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