Job Description

Full job description

Communications Specialist

Office of Enrollment Management

The Office of Enrollment Management is now accepting applications for a Communications Specialist who will create and manage content across various platforms for Enrollment Management units, support recruitment efforts, and perform routine project management tasks. This role includes maintaining CRM systems, ensuring data accuracy, and providing client service to colleges, departments, and units.

Duties & Responsibilities:

Create content and perform additional editorial tasks for print, web, video, and other multimedia projects for Enrollment Management units.

• Create content in collaboration with teammates and stakeholders, including but not limited to stories, blogs, articles, emails, websites, scripts, postcards, brochures, and presentations.

• Proof content as needed for accuracy, consistency, and grammatical errors.
• Collaborate effectively with teammates in the Office of Communications for Enrollment Management, in addition to other partners, stakeholders, faculty, staff, and interns.
• Continue professional development to improve skills, knowledge, and craft.

Assist colleges, departments, and units with undergraduate recruitment and yield communications.

• Serve as a communications contact for each college, department, and unit, working in close collaboration with the other contacts to ensure excellent client service.
• Help ensure college, department, and unit adherence to Enrollment Management standards and processes.
• Assist with the set-up, review, and testing of all college, department, and unit communications and events through our project management software and CRM.
• Troubleshoot issues with college, department, and unit contacts as needed.

Perform routine project management tasks to ensure timely and successful completion of communications initiatives.

• Facilitate project bidding and manage vendor relationships for mailings and other services.
• Oversee the inventory management system and track quantities.
• Ensure the accurate setup, review, and testing of communications, forms, and events.
• Assist with handling security access requests for college users and maintain up-to-date documentation throughout the process.

Provide CRM stewardship.

• Ensure colleges, departments, and units enter information correctly in the proper format and location.
• Continually clean up folders by archiving and purging outdated communications and templates.

Minimum Qualifications:

• Bachelor’s degree in marketing, business administration, communications, public relations, or a closely related field.
• One (1) year (12 months) of professional work experience in marketing, public relations, communications, brand management, or a related professional area.

Preferred Qualifications:

• Minimum of two years experience working in a related field, either communications, marketing, higher education, and/or undergraduate recruitment.
• Experience working at the University of Illinois Urbana-Champaign.
• Experience working with a CRM, specifically Slate.

Knowledge, Skills and Abilities:

• Ability to organize and coordinate multiple projects simultaneously.
• Strong writing and proofreading skills.

Appointment Information

This is a 100% full-time Civil Service 5004 - Marketing Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. The budgeted salary range for this position is $45,000.00 - $47,000.00. Salary is commensurate with qualifications and experience, while also considering internal equity.

Work authorization sponsorship is not available for this position.


For more information on Civil Service classifications, please visit the SUCSS web site at

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on October 28, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting. Application materials should include a cover letter, a current resume, and at least three references, including contact information.

In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jennifer Steiling at steiling@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID : 1027194

Job Category : Administrative

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