Job Description

David Kennedy Recruitment is working with a leading Online Casino Gaming Companywho is seeking to onboard an Content Moderator with Danish for their Malta office. Position: Content Moderator with Danish Location: HybridQormi Malta (office) AND remote fromanywhere inMalta Employment type: Fulltime Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Review usergenerated content (e.g. sales ads) Support users and answer their questions via email Respond to customer inquiries on all topics related to the online marketplace Participate in regular training sessions to learn and maintain expertknowledge of publication rules market trends and moderation best practices Provide feedback to managers on trends common enduser mistakes andquestions Give aninput on improvements of publication rules to improve userexperiences Follow communication procedures and policies Evaluate and make decisions in accordance with defined policies andguidelines. REQUIREMENTS: Native / fluent in Danish both verbal and written. Fluent in English (minimum B2 level) Previous experience in content moderation customer care and/or online business will be considred as an advantage Computer literate with working knowledge of Microsoft Office applications Flexible and able to make quick decisions in a dynamic environment Conscientious and reliable Strong attention to detail Customer focused with willingness to assist Team player. BENEFITS: Competitive salary and benefit package Extra days of vacation on top of common allowance Free fruit tea and coffee if you prefer working in the office Ability to work from home when working late shifts and weekends Free day transport to the office from certain areas within Malta Team performance bonus and working from home allowance Corporate discounts for gym memberships shops and taxis Private Health Insurance eye care tests health and wellbeing professional support Comprehensive training and constant feedback Relocation support for international applicants.

Job Tags

Full time, Remote job, Work from home, Relocation package, Flexible hours, Shift work, Weekend work, Afternoon shift,

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