Who We're Looking For:
We are looking to add a hardworking CSS with a consistently positive attitude to our support team, who can be relied upon to handle Level 1 customer support for our customers. Our support team primarily lives out of Intercom and Zendesk, where we solve Level 1 chats and tickets and promptly escalate more complex inquiries to our Level 2 Technical Support team.
The ideal candidate for this position is a self-starter with consistent work ethic, especially when nobody is watching. The ideal candidate for this position also demonstrates strong interpersonal skills, patience and optimism, good technical skills/instincts, and the ability to learn our tech/product relatively independently and quickly.
What is Kixie?
Kixie is a venture backed start-up in Santa Monica funded by a top LA Venture Capital Firm (Mucker Capital). Kixie is a cloud-based phone and texting solution that helps sales teams connect with their leads - and support teams stay on top of their customers. We integrate richly and easily with any CRM, and leverage key moments of the customer journey to prompt sales reps to take action right away - and at exactly the right time. We boast the finest team of customer success reps in the SaaS industry, and make our home in sunny Santa Monica near the beach.
The Basics:
This position is in-office, not remote. We're looking for hardworking local candidates who can make the drive to Santa Monica, and want to be working at a buzzing, lively office every day.
The Customer Support Specialist role is a great opportunity to gain experience and grow professionally at a healthy, lively tech startup and hone valuable CS skills that will serve you well in your future. At least 1 year of past experience in a client-facing role is preferred, but not necessary.
Responsibilities:
...startup headquartered in London which is solving the concurrency problem in distributed simulation to handle immense virtual worlds and games with dense player, AI and physics interactions. We are fully funded and have grown to over 60 employees over the last 12 months....
...Triangle Remodeling in Raleigh, NC is looking for remote recruiters needed to join our team. Our ideal candidate is attentive, ambitious, and hard-working. This role is 100% Commission, You will get $100.00 a placement when you start. We have several ongoing positions...
...enjoy living in it. Caterpillar Inc. seeks Senior Software Test Engineer at its facility located at 501 SW Jefferson Ave, Peoria,... ...interoperability of new systems with existing systems during the beta testing phase. Design processes to ensure that the system meets...
Event Security Guard (Part Time)Trail Drive Management Corp. Dickies Arena of Fort Worth, TXDickies Arena is a 14,000 seat, spectacular... ...work a flexible schedule, including but not limited to days, nights, weekends and holidays.~Ability to work in outdoor weather...
...Exclusive Insurance Access: We offer complimentary credentialing for both traditional Medicare and Medicare Advantage plans, including Humana and United Healthcare. Additionally, you'll have exclusive entry to Kaiser Permanente in Georgia. Clinical Autonomy: We value...