Job Description

Commonwealth of Massachusetts Human Resources Division

 
2024 Springfield Deputy Police Chief Online Experience & Education (E&E) Claim 

 
Examination Title : Deputy Police Chief
Promotional Examination Date : October 23, 2024
Deadline for Online E&E Claim Submission : October 30, 2024, at 11:59 pm

 
This is the online Education & Experience (E&E) claim for the 2024 Springfield Deputy Police Chief Sole Assessment Center with E&E scheduled for October 23, 2024. There is no separate fee for filing this claim. Only eligible candidates who have already submitted an application and payment to participate in the 2024 Springfield Deputy Police Chief Sole Assessment Center with E&E scheduled for October 23, 2024, must complete this online claim.

• It is important that you read all the instructions before submitting the online E&E Claim. Failure to follow the instructions may result in a lower score. You must complete and submit this E&E Claim, with supporting documentation, by 11:59pm on October 30, 2024 . 
• The online E&E Claim application is not complete until you have electronically completed and submitted the online E&E claim and received a confirmation email acknowledging receipt of the E&E Claim application. If you have not received a confirmation email, you must resubmit your online application prior the submission deadline, until you have received a confirmation email. 
• You have the ability to save this claim and return to it to make changes prior to submission by 11:59pm on October 30, 2024 . Once you click the save and submit button, you will not be able to make any changes to your electronic claim. If you do click save and submit, but would like to make revisions before the October 30, 2024  deadline, send an email to civilservice@mass.gov with your changes. You can access your submitted claim at any time by logging into your online Civil Service Account. 
• If your E&E Claim and supporting documentation are not electronically submitted through this online portal by 11:59pm on October 30, 2024 , the claim will NOT be considered. 
• In the event an unforeseen technological problem prevents you from successfully submitting the online claim, you must notify Civil Service at civilservice@mass.gov prior to 11:59pm on October 30, 2024 , requesting consideration of the claim, describing the technical issue, and attaching your completed E&E claim application and supporting documentation. Include "Springfield Deputy Police Chief Sole AC E&E" in the subject line of your email.

 
NOTE: ONLY ELECTRONICALLY COMPLETED AND ELECTRONICALLY SUBMITTED ONLINE E&E CLAIMS WILL BE ACCEPTED. SUBMITTING AN E&E CLAIM IN A WAY OTHER THAN THROUGH THE ELECTRONIC ONLINE CLAIM PROCESS WILL RESULT IN A FAILING E&E COMPONENT SCORE.  

Summary Of the Online Experience/Training & Education (E&E) Claim Process  

 
This is an Examination Component : E&E is made up of three categories and weighted as 46% Experience, 26% Training, 28% Education. In this examination component you will rate your own work experience, training, and education against a standard schedule. You will do so by filling out this Online E&E Claim. A standard schedule is a list of all types and levels of work experience, training, and education which demonstrate your qualifications for the examination title and for which you may receive credit toward your overall final examination score. Everything that will receive credit is included in this Online E&E Claim. Each section of the standard schedule is preceded by specific instructions. E&E credit will be scored for all candidates.

 
You Will Rate Yourself : Complete your Online E&E Claim on your own and to the best of your ability. Accurate completion of the E&E claim is a scored weighted examination component. In order to ensure that no one receives any type of unfair advantage in the claim process, be advised that we are unable to provide individualized assistance to any candidate. Positions in the Deputy Police Chief classification requires the ability to read and understand instructions and take necessary steps to remember and implement them. Failure to follow any instructions in regard to this examination component is cause for disqualification.

 
Calculation of all claims should be as of October 23, 2024.  

 

General Instructions : Please carefully read and follow these instructions. They differ from the instructions for other E&E applications that you may have submitted. Refer to the 2024 Deputy Police Chief and Police Chief E&E Claim Preparation Guide for complete instructions and examples of how to fill out the Online E&E Claim.

 
Preparing & Saving Your Claim:  The Human Resources Division (HRD) recommends that candidates thoroughly read and reference the 2024 Deputy Police Chief and Police Chief E&E Claim Preparation Guide to complete the Online E&E claim. Printed copies of your E&E claim submitted to HRD are not considered an officially submitted claim. As mentioned above, the Online E&E claim provides you with the ability to save your work at any point and exit the claim. Up to the statutory deadline of 11:59pm on October 30, 2024, you will be able to log in, complete, and submit your Online E&E Claim. After submission, your Online E&E Claim will be saved in your online account and you will have access to download or print a copy at any time. Please be aware that once it is submitted, you will not be able to alter your Online E&E Claim. Written requests for modification of a submitted claim must be emailed to civilservice@mass.gov on or before the deadline date, October 30, 2024, and will be added to your record for this examination component. Please include "Springfield Deputy Police Chief Sole AC E&E" in the subject line, provide your name, personal identification number, and exam you have applied for.

 
Supporting Documentation : HRD requires the submission of supporting documentation for all claims submitted in your Online E&E Claim. Electronic copies of this documentation (such as official college transcripts, copies of training certifications, etc.) must be attached to the Online E&E Claim or emailed to civilservice@mass.gov by October 30, 2024, by 11:59 pm. Should the issue of authenticity arise with the electronic documents at any time during the review process or during the life of a resulting eligible list, candidates must submit original supporting documentation to HRD.

 
Experience Claim Supporting Documents:  Work experience claims in your current department must be supported with a current Employment Verification Form  (EVF) signed by the appointing authority or their designee. Candidates can download and print a copy of the EVF from the Sole Assessment Center page. The appointing authority must provide starting and ending dates at each grade level and indicate whether this was full-time or part-time employment dates and reasons for any breaks in service, as well as any other related data.

 
Work experience in a police department outside your current department in the title of police officer and/or in a supervisory police rank must be supported by a letter on official letterhead with original signature of an appointing authority or their designee. Non police related outside work experience must be supported by a letter on official letterhead with original signature of the owner of the company or their designee. All supporting documentation for outside work experience must include the following information:

• Original signature of an appointing authority, an owner of the company or their designee 
• Start and end employment dates (MM/DD/YYYY) 
• Full-time or part-time (must include total hours for part-time) 
• List job responsibilities, and any other related data 
• Tax ID (ONLY required for private companies) 

 
All part-time experience must be totaled by number of hours in for the category or it will not be credited. Listing PART-TIME work in SHIFTS will not be accepted as appropriate verification.

 
Non-policing military experience will qualify as supervisory experience in the Officer rank and the following Non-Commission Officer (NCO) ranks:

• Army and Marine Corp: rank of Corporal or above
• Navy and Coast Guard: ranks of Petty Officer 3rd Class or above
• Air Force: ranks of Staff Sergeant or above

A DD214 must be provided and include the following information:

• Box 1 - Name
• Box 2 – Department, component and branch
• Box 4a – Grade, rate or rank
• Box 4b – Pay grade 
• Box 12 - Record of Service

Along with your DD214, submit any additional documents (CO Letter, ERB/SRB, NOER/NCOER) that support time served in a supervisory position.
Any experience claim that is not accompanied by supporting documentation and totaled within each category on the letter from the appointing authority or supervisor will be deducted from your E&E claim score.

 
Training Supporting Documents:  In order to receive credit in this section, you must submit documentation in the form of an awarded certificate. If a certificate is not provided, supporting documentation must include completion of the training. For a comprehensive list of approved trainings, reference the 2024 Deputy Police Chief and Police Chief E&E Claim Preparation Guide .

 
Education Claim Supporting Documents:  All education claims must be supported by official transcripts from regionally accredited colleges or universities. In lieu of an official transcript, unofficial transcripts accompanied by diplomas will also be accepted. Grade reports are not transcripts and will not be accepted as supporting documentation for education claims. Any education claim that is not accompanied by supporting documentation will not receive credit on your E&E claim.

 
Appeal Rights:  Once you receive your examination score, you will have 17 calendar days from the emailing of your score to file an appeal of the scoring of your Online E&E Claim by statute. No new type of credit can be claimed once you submit your Online E&E Claim.

 
Claim Audits:  After submission of your E&E claim AND during the life of the resulting eligible list, HRD reserves the right to conduct an audit of your E&E claim. Be prepared to provide copies of all supporting documentation submitted as part of this examination component to HRD or the appointing authority upon request.

There is no Benefit Code

01

Eligibility: Departmental Promotional Exams. If you have been approved as eligible to take this exam select YES. If you have not been approved, please exit this application immediately and contact your employing department.

• Yes
• No

02

25 Years of Service Promotional Preference Points: Upon submission of written proof, 2.0 points will be added to the passing score of qualified individuals who have completed 25 years of service worked as of the date of this examination as a member of a regular police force in Massachusetts, and who have passed an examination for promotional appointment in such force. If you are qualified for both the Veteran's Preference and the Promotional Preference for 25 years of service, please be advised that 2.0 points are the maximum allowable number of points to be added to your passing, overall (general average) examination score, and you should not claim Promotional Preference Points in this question. Do you wish to claim 25 Years of Service Promotional Preference Points?

• Yes
• No

03

Verifying Experience Claims : Supporting documentation must be provided in the form of a dated letter, signed by the appointing authority or your employer (past or present), identifying the position title, type of job responsibilities, dates (MM/DD/YYYY) of experience, whether the experience was full or part-time and other pertinent information concerning your experience. If the experience was less than full-time, the verification must include the actual time worked, e.g., number of hours per week or the specific number of HOURS worked within a defined time period. All part-time experience applying to each category on the Employment Verification Form or letter from the appointing authority must be totaled by number of HOURS in each category or it will not be credited. Totaling part-time experience in SHIFTS or as number of hours per week will not be credited. Letters of verification must be on original, official letterhead or stationery, with original signature of the appointing authority or their designee an original signature. Supporting documentation may be submitted on-line through the E&E claim application or emailed to civilservice@mass.gov by 11:59pm on October 30, 2024. Applicants must submit work verification from all employers the applicant is claiming experience. (Note: Resumes are not considered acceptable work verification) Outside Experience: Service performed in other departments prior to transferring to the current, specified department, may be claimed only in experience outside your department and be credited only upon having met the criteria. Non police related outside work experience must be supported by a letter on official letterhead with original signature of the owner of the company or their designee, start and end employment dates (MM/DD/YYYY), whether the experience was full or part time (must include total hours for part time), tax ID (only required for private companies), list of job responsibilities and any other related data. Breaks in Service: HRD will only grant credit for work experience for time spent actually working within a department. Time spent away from actually working will count towards E&E credit for up to 180 consecutive calendar days. HRD will not grant E&E credit for any time spent away from actually working (leaves or absences) in excess of 180 consecutive calendar days. For leaves or absences of more than 180 consecutive calendar days, only the first 180 consecutive calendar days will count towards E&E. No Double Counting: Do not claim work experience that occurred concurrently in more than one category. Any acting, provisional and/or temporary time submitted will be deducted from the next lower rank. Crediting "Acting" Service: You may choose to claim any of this experience in the following exam title: Deputy Police Chief. Crediting "Provisional", or "Temporary After Certification" Service: You may choose to claim any of this experience in the following exam titles: Deputy Police Chief, Police Captain, Police Lieutenant and Police Sergeant. For all employment calculations, use the written exam date of October 23, 2024. Select "Yes" to indicate you have read and understood these instructions.

• Yes
• No

04

Current Department Experience: Indicate how many year(s) you have served in the rank of Police Officer in your current department. Do not include time served after your first rank promotion.

• No Experience
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years
• 16 years
• 17 years
• 18 years
• 19 years
• 20 years
• 21 years
• 22 years
• 23 years
• 24 years
• 25 years
• 26 years
• 27 years
• 28 years
• 29 years
• 30 years
• 31 years
• 32 years
• 33 years
• 34 years
• 35 years
• 36 years
• 37 years
• 38 years
• 39 years
• 40 years

05

Current Department Experience: Indicate how many year(s) of permanent Police Sergeant experience you have in your current department as of the date of the written exam.

• No Experience
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years
• 16 years
• 17 years
• 18 years
• 19 years
• 20 years
• 21 years
• 22 years
• 23 years
• 24 years
• 25 years
• 26 years
• 27 years
• 28 years
• 29 years
• 30 years

06

Current Department Experience: Indicate how many full year(s) permanent Police Lieutenant experience you have in your current department as of the date of the written exam.

• No Experience
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years
• 16 years
• 17 years
• 18 years
• 19 years
• 20 years
• 21 years
• 22 years
• 23 years
• 24 years
• 25 years
• 26 years
• 27 years
• 28 years
• 29 years
• 30 years

07

Current Department Experience: Indicate how many full year(s) permanent Police Captain experience you have in your current department as of the date of the written exam.

• No Experience
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years
• 16 years
• 17 years
• 18 years
• 19 years
• 20 years
• 21 years
• 22 years
• 23 years
• 24 years
• 25 years
• 26 years
• 27 years
• 28 years
• 29 years
• 30 years

08

Current Department Experience: Indicate the amount of experience you have as an acting, provisional and/or temporary after certification Deputy Police Chief experience in your current department.

• No acting/provisional
• 1 month up to 2 months
• 3 months up to 4 months
• 5 months up to 6 months
• 7 months up to 8 months
• 9 months up to 10 months
• 11 months up to 12 months
• 13 months up to 18 months
• 19 months up to 24 months
• 25 months up to 30 months
• 31 months up to 36 months
• 37 months up to 42 months
• 43 months up to 48 months
• 49 months up to 54 months
• 55 months up to 60 months
• 61 months or more

09

Outside Department Experience: Indicate how many year(s) you have served as a Police Officer in a department other than your current department.

• No Experience
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years
• 16 years
• 17 years
• 18 years
• 19 years
• 20 years
• 21 years
• 22 years
• 23 years
• 24 years
• 25 years
• 26 years
• 27 years
• 28 years
• 29 years
• 30 years
• 31 years
• 32 years
• 33 years
• 34 years
• 35 years
• 36 years
• 37 years
• 38 years
• 39 years
• 40 years

10

Outside Department Experience: Indicate how many year(s) you have served in a supervisory rank in a department other than your current department.

• No Experience
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years
• 16 years
• 17 years
• 18 years
• 19 years
• 20 years
• 21 years
• 22 years
• 23 years
• 24 years
• 25 years
• 26 years
• 27 years
• 28 years
• 29 years
• 30 years

11

Outside Experience: Indicate how many year(s) of supervisory experience you have outside of the police service. This includes military, maritime service and private companies.

• No Experience
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years
• 16 years
• 17 years
• 18 years
• 19 years
• 20 years
• 21 years
• 22 years
• 23 years
• 24 years
• 25 years
• 26 years
• 27 years
• 28 years
• 29 years
• 30 years

12

Police Departmental Promotional Education Claim Instructions: For all Police Departmental Promotional Exams, HRD will grant E&E points only for whole and conferred degrees from regionally accredited higher education institutions, and not for individual semester hours or degree credits. Semester hours earned in an unfinished degree program or in a non-degree (Certificate) program are not eligible for E&E credit. Only one degree can be claimed, claim your highest ranked degree for maximum credit. If you have multiple conferred degrees and have applied the same course credits from one degree to another, HRD will grant you full E&E points for one degree. HRD only recognizes degrees granted by: a) regionally accredited higher education institutions in the United States; or, b) institutions outside the United States granting degrees that are recognized by one of the United States regional accrediting agencies or that are transferable to a regionally accredited higher education institution in the United States. Please note that specializations/concentrations are NOT Majors, and will not be credited as such. Verifying Education Claims: Applicants must submit either official transcript(s) from all institutions for which they are requesting credit OR unofficial transcript(s) AND diploma(s). Official transcripts must indicate that the degree was in fact conferred, the major/field in which the degree was conferred and the conferral date. During the HRD review process or during the life of the resulting eligible list(s) applicants must make original supporting documentation available should the issue of authenticity arise with the submitted copies. Select "Yes" to indicate that you have read and understood these instructions.

• Yes
• No

13

Education: As of October 23, 2024, if you have a related and/or unrelated conferred degree(s) from a regionally accredited college or university, choose the highest-ranked degree you have obtained*. Below is a list of related degree fields. Related Degree Fields: business, business administration, business management, communications, computer science, counseling, criminal justice, criminal law, criminology, education, forensics, human services, homeland security, information technology, law, law enforcement, legal studies, management, organizational development, psychology, public administration, social work, sociology. *Note: the degrees below are listed in order of highest-ranked (Related Master's or higher Degree) to lowest-ranked (Unrelated Associate's Degree).

• Related Master's or higher Degree
• Related Bachelor's Degree
• Related Associate's Degree
• Unrelated Master's or higher Degree
• Unrelated Bachelor's Degree
• Unrelated Associate's Degree
• No degree

14

Education: As of October 23, 2024, have you completed a graduate certificate in one of the following areas? Areas: Business Administration, Business Management, Human Resources, Leadership, Management Essentials, Management Leadership, Organizational Leadership, Public Administration, Public Management, State and Local Government, Strategic Management in Criminal Justice.

• Yes
• No

15

Education: If you have completed a graduate certificate in a related field please indicate if the course work you completed was also counted towards the completion of another degree. For candidate's who have completed a graduate certificate, credit will only be awarded for graduate certificates that are not applied towards a Bachelor's or Master's degree.

• Yes, my course work was counted towards the completion of another degree.
• No, my course work was not counted towards the completion of another degree.

* Required Question

Job Tags

Permanent employment, Full time, Temporary work, Part time, Work experience placement, Local area, Immediate start, Shift work,

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