Job Description

Work from WHERE YOU LIVE!

Prioxtel Virtual is hiring Customer Support Professionals to work from home and to be the primary link between our clients customers both current and potential.

If you are someone who can resolve customer issues complaints and inquiries with a strong sense of communicationall while keeping customer satisfaction at the forefront of your decisionmaking we urge you to apply while this opportunity is available.

Requirements

Customer Support Professional Responsibilities

• Manage inbound calls with efficiency and empathy
• Follow conversation prompts and scripts during different situations
• Identify customer needs
• Build sustainable rapport and engage with customers by going the extra mile
• Meet or exceed personal/team qualitative targets

Customer Support Professional Requirements

• Strong verbal communication skills plus active listening skills
• Empathetic customer focus flexibility to manage many different situations
• Ability to multitask set priorities and manage time effectively
• High school diploma

Benefits

What We Offer:

Competitive remote work compensation package

Flexible work hours to suit your lifestyle

Extensive training and support to excel in your role

Opportunity to grow and advance within the organization

A collaborative and inclusive work culture that values your contributions

High school diploma or equivalent 6 months to 1 year of call center experience Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills, including proficiency with Microsoft Office Ability to work flexible hours, including evenings and weekends (You will set your own schedule

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

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