Job Description

Dispatching Freight Broker

As a Freight Broker Dispatcher, you will play a crucial role in coordinating the transportation of goods between shippers and carriers. You will be responsible for matching freight with suitable carriers, negotiating rates, and ensuring timely and efficient deliveries. If you have the drive to succeed, our team wants to hear from you!

Responsibilities:

• Coordinate and manage the transportation of goods for clients

• Negotiate rates and contracts with carriers and shippers

• Develop and maintain relationships with carriers, shippers, and customers

• Utilize cold-calling techniques to acquire new freight, carriers, and shippers throughout the United States

• Track shipments and provide updates to clients

• Ensure compliance with transportation regulations and industry standards

• Handle customer inquiries and resolve any issues or concerns

• Utilize transportation management systems for data entry and record keeping

• Collaborate with internal teams to ensure efficient transportation operations

Qualifications:

• Inside sales or customer service experience in a business-to-business environment.

• Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction.

• Knowledge of US traffic lanes, equipment types and various modes (air, ocean, truck, trailer, TL, LTL) preferred.

• Strong analytical skills with the ability to interpret complex data and market trends.

• In-depth understanding of the freight market and its seasonal volatility.

• Excellent negotiation skills and ability to strategize effectively.

• Strong communication skills, both written and verbal, with the ability to facilitate cross-functional collaboration.

• Prior experience with Transportation Management software and RMIS preferred but not required.

• Must be skilled in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint

• High-level computer knowledge is preferred; somebody who knows their way around computers and understands the vital nature of technological integration in logistics.

• Must be able to work with other departments to increase overall productivity for the company.

• Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy required.

• Ability to work independently and as part of a team, with a high degree of enthusiasm, professionalism, and motivation.

• Regular, predictable, and full attendance is an essential function of the job.

Job Type: Full-time

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift

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