Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Provide exceptional service to all hotel guests during their stay
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications:

• Proficiency with computers is required; experience with reservation and accounting software is desired
• High school diploma or equivalent required; some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Great communications. and excellent customer service skills are required
• Overnight shift; requires flexible hours

About Company: Hyatt Centric SouthPark Charlotte takes pride in being a fun environment to work in with a great management team and staff. Health, dental, vision, and 401(k) plans are available. Staff meals are provided daily at no cost!

Job Tags

Flexible hours,

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