Description of the role Distinctive Hospitality Group is seeking a highly motivated Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing and coordinating the daily operations of our company. This is a great opportunity for someone who thrives in a fast-paced environment and has a passion for delivering excellent customer service. Responsibilities Manage and oversee the daily operations of the company's property Monitor and analyze operational data to identify areas of improvement Develop and implement processes and systems to increase efficiency Ensure compliance with company policies and procedures Train and supervise staff to ensure smooth workflow and high productivity Act as Manager on Duty Growth of Guest Service Scores Profitability Requirements Proven experience in operations management or a similar role in a hotel Strong organizational and leadership skills Excellent problem-solving abilities Flexibility Mobility 5+ years recent on property hotel experience Rooms/Front Office/Banquet/Outlet experience Preferred Hilton or IHG systems knowledge Benefits
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