Job Title: NetSuite Administrator
Location: Better Baseball Superstore, 133 Carruth Dr SE, Marietta, GA 30060
Position Type: Full-time, on site
About Us:
Based in Atlanta, Better Baseball is a nationally recognized authority in baseball and softball. Our
mission is to help players perform at their highest level through top-tier products and innovative
solutions. Were reimagining the customer experience by investing heavily in a digitally enabled,
service-led format that connects digital and physical in-store interactions. Our goal is to support
our existing business and build for the future, enhancing customer loyalty through a consistent
consumer experience across all touchpoints.
About the role:
The NetSuite Administrator at Better Baseball will play a pivotal role in driving the companys
digital transformation and operational efficiency. We are seeking a detail-oriented professional
who thrives on accuracy and meticulous attention to detail. As a key member of our team, you
will collaborate with cross-functional teams, including accounting, sales, and IT, to streamline
processes and enhance system functionality. Your adaptability will be essential in meeting the
evolving needs and priorities of our dynamic business. At Better Baseball, you will have the
opportunity to make a significant impact, working within a supportive and innovative
environment dedicated to reimagining the customer experience and achieving excellence in
diamond sports retail.
Job Responsibilities and Technical Requirements:
Configuration and Maintenance: Configure, customize, and maintain the NetSuite ERP
system, including managing data integrity and overseeing updates and patches.
Module Management: Optimize NetSuite modules such as CRM, inventory, order
management, and financials, and integrate e-commerce platforms like Shopify, Magento,
or WooCommerce.
End-User Assistance: Provide support and training to end-users, addressing issues and
questions.
Documentation: Document system processes, configurations, and best practices
comprehensively.
Custom Reporting: Develop and manage custom reports, dashboards, and saved searches.
Data Analysis: Analyze data to support business decisions and identify areas for process
improvement.
System Security: Manage user roles, permissions, and security settings to ensure data
security and compliance.
Audit Preparation: Assist with audit preparations and compliance reporting.
Implementation and Upgrades: Plan, test, and deploy new NetSuite modules and system
upgrades.
Project Coordination: Manage multiple projects simultaneously, coordinating with various
departments to ensure timely completion and alignment with business objectives.
Requirements:
Administration: Strong experience with NetSuite administration, including system
configuration, data management, and reporting.
Module Proficiency: Expertise in CRM, inventory, order management, and financial
modules.
Financial Principles: Solid understanding of accounting principles and processes.
Platform Integration: Experience with integrating e-commerce platforms within NetSuite.
Retail Operations: Familiarity with retail processes, including inventory management,
order processing, and POS systems.
Issue Resolution: Strong analytical skills to troubleshoot and resolve system issues
promptly.
Process Improvement: Ability to identify and implement process improvements within the
NetSuite environment.
End-User Support: Excellent communication skills to provide support and training to endusers.
NetSuite Certification (is a plus): NetSuite Administrator or other relevant NetSuite
certifications are highly desirable.
Degree: Bachelors Degree in Information Technology, Accounting, Finance, Business
Administration, or a related field.
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