Job Description

Are you a vigilant and personable individual with a passion for ensuring the safety and enjoyment of others? If so, we have an exciting opportunity for you! FUNBOX, Arcadia, a leading indoor bounce house facility, seeks a dedicated and proactive Park Monitor to join our team. As a Park Monitor, you will be crucial in maintaining a safe environment for all visitors while delivering exceptional customer service.

Responsibilities:

• Monitor the bounce house area to ensure the safety of children and adults, intervening when necessary to prevent unsafe behavior.
• Maintain control over crowds, ensuring that everyone follows safety rules and guidelines.
• Assist with guest check-ins, including verifying waivers, collecting fees, and providing general information.
• Operate the register efficiently, handling transactions accurately and providing receipts when required.
• Keep the work area clean and organized, including the bounce house equipment and surrounding areas.
• Communicate effectively with individuals of all ages, providing clear and concise instructions regarding safety rules and procedures.
• Respond promptly and calmly to accidents or incidents, following established protocols for first aid and emergencies.
• Collaborate with other staff members to address any customer concerns or questions promptly and professionally.
• Actively engage with customers, creating a welcoming and friendly atmosphere throughout their visit.

Requirements:

• Previous experience in a customer service role, preferably in a fast-paced environment.
• Ability to stand up to 8 hours daily and work in a physically demanding setting.
• Excellent communication and interpersonal skills, with the ability to effectively communicate with individuals of all ages.
• Strong attention to detail and ability to control crowds and enforce safety rules.
• Ability to remain calm and composed in high-energy situations, demonstrating quick decision-making skills.
• Basic knowledge of first aid and the ability to respond appropriately in emergencies.
• Flexibility to work evenings, weekends, and holidays as required.

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