Job Description

Job Description and Duties

SSA - Under the direct supervision of the Staff Services Manager I (SSM I), the CalFresh Staff Services Analyst (SSA), is responsible for a variety of entry level analyst activities associated with CalFresh policy development, implementation and interpretation. In accordance with skill level, the SSA is also involved in legislative bill analysis and special projects requiring research and analysis.

AGPA - Under the general direction of the Staff Services Manager I (SSM I), the CalFresh Associate Governmental Program Analyst (AGPA) is responsible for a variety of complex activities associated with CalFresh policy development, implementation and interpretation. In addition, the AGPA is involved in legislative bill analysis, special projects requiring research and analysis, and proactively provides recommendations to management for program improvement. The AGPA demonstrates the ability to work independently, as well as in a group setting, and maintains effective and ongoing communication with management.

Benefits: The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.

Telework / Remote Work Information: This position may be eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Social Services policies. Headquarter location will be designated based on the selected candidate's primary residence location, and/or the closest CDSS location.

Would you like more information regarding career opportunities with the CDSS? We’d love to hear from you! Please contact us at Recruiter@dss.ca.gov and include the job classification and job control number in the subject line. Information about applying for a state job can be found here: .

You will find additional information about the job in the .

Working Conditions

This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance to the State Capitol, parks, restaurants, farmer’s markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Candidates who do not complete and submit an SOQ will not be considered for this position.

Instructions:

You need to provide direct responses to each of the numbered items. You must include the numbered item followed by your response. Include specific examples of your education, training, and/or experience. Limit your SOQ to three (3) pages, single-spaced, twelve-point Arial font, and with (1") margins on each side.

1. Describe your knowledge and experience with CalFresh and/or other public assistance programs.

2. Describe how your prior experience, knowledge, training, and individual qualities relates to the duty statement and makes you an excellent fit for this position.

3. Describe your experience analyzing information and interpreting policy and/or regulations.

4. Describe your knowledge and experience with public speaking and working with multiple stakeholders.

5. Describe how you respond to constructive criticism and provide an example of a time when you used feedback to improve your work.

Note: If you do not follow the instructions, you may not move forward in this recruitment. Cover letters and resumes do not take the place of the SOQ.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide office transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for an appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

- Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work

effectively under pressure to meet deadlines.

- Excellent analytical skills with demonstrated ability to work independently, think logically and creatively, identify gaps and opportunities for improvement, and make sound recommendations.

- Ability to develop and foster good working relationships with internal and external stakeholders.

- Ability to collaborate well with peers, colleagues, managers, and stakeholders.

- Effective communication, business acumen, decision-making, and problem-solving skills.

- Strong verbal and written communication skills and experience, including leading meetings, presenting information to all levels of stakeholders, delivering trainings, preparing and presenting written recommendations, and reporting project information accurately and timely.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.  

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:

Successful examination applicants are placed on an eligibility list.  If you already have list eligibility for this classification, you do not need to retake the examination.  Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary.  For questions regarding the examination process, please contact the Examination Unit at:  Examinations@dss.ca.gov .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Job Tags

Holiday work, Permanent employment, Full time, Temporary work, Remote job,

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