Job Description

Job Family Summary


Investigates and maintains property/casualty claims. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. May work in the field or central location.


Job Summary


The Claim Adjuster position supports the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. An experienced adjuster who can work on moderately complex claims. May specialize in property or catastrophe claims. You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically within 2 hours of St. Louis, MO. You must be located within 30 miles of St. Louis, MO. A company fleet vehicle is provided with the position.

Position Compensation Range:

$55,000.00 - $90,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location.

Job Level Summary

• Requires working knowledge and experience in own job discipline and broadens capabilities.
• Continues to build knowledge of the company, processes and customers.
• Performs a range of assignments related to job discipline.
• Uses prescribed guidelines or policies in analyzing situations.
• Receives a moderate level of guidance and direction.

Primary Accountabilities

• You will investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• You will identify complex issues and seek assistance as needed. Handles claims on a good faith basis.
• You will handle both 1st party and 3rd party claims under multiple policies types and numerous endorsements.
• You will conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• You will respond to customer inquiries, makes appropriate decisions and close files.
• You will interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• You will provide all parties with claim process and status and answers questions or redirects to other areas.
• #LI-SK1

• Offer to the selected candidate will be made contingent on the results of applicable background checks.
• Offer to the selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#LI-AB1

Job Tags

Holiday work, Full time, Contract work, For contractors, Local area, Visa sponsorship, Work visa,

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