Job Description

Summary

About Spaceman & the Hotel:

Located on the 15 th Floor, and overlooking all of Atlanta, Spaceman is the coolest rooftop bar in the city. Our guests take in amazing views of Buckhead and the surrounding lively Lenox Square District from Spaceman’s rooftop lounge and bar where guests can enjoy interior seating and an exterior lounge-style area year-round. Here is where locals and hotel guests alike find simple, delicious, and shareable dishes along with craft cocktails to savor with friends against a scenic Atlanta in the background.

Representing the storied history of Buckhead, Hyatt Centric Buckhead Atlanta is an upscale, stylish boutique hotel that embodies the district’s unique legacy. The hotel’s design is inspired by Georgia’s ancient pottery heritage coupled with the evolution of a modern Buckhead as a premier fashion, business, and entertainment destination. Following a global spirit of vibrant color, style, and patterns, this hotel celebrates the Buckhead clay, pottery, and sculpture lore to offer you a once-in-a-lifetime experience.

Our hotel is located just steps from Lenox Square its premier shopping destination. Along the edge of the hotel is Path400, a multi-use greenway in the heart of Buckhead connecting neighborhoods, office, and retail locations with a path for cyclists and pedestrians. With Shops Around Lenox and Phipps Plaza nearby, guests can enjoy having a bounty of dining and entertainment options to explore. Our guests check into luxury rooms and suites, wine and dine atop a rooftop lounge, find social and event spaces, and enjoy the hottest culinary experience around town.

About the Leadership Role:

The Spaceman Bar & Lounge Manager will provide leadership, support, and oversight for the hotel’s rooftop bar. This leader will be responsible for overall guest satisfaction, colleague training & development, and scheduling. Other responsibilities can include payroll, running of the shift, and acting as Manager on Duty.

Other Responsibilities May Include:

• Supporting hotel leadership by developing and assuming key management responsibilities

· Acting as a liaison between the Bar and all other hotel departments

· Supervising departmental performance and providing council

· Creating & maintaining efficient procedures within the Bar to promote guest satisfaction

· Mentorship and development of servers, bartenders, and support staff

· Managing hourly colleagues through scheduling, payroll, training, coaching, evaluating, and hiring

· Leading and the team towards achieving exceptional guest service and colleague satisfaction

· Monitoring orders, labor cost, quality, and consistency on a daily basis to ensure financial performance and control

· Ensuring proper safety and sanitation of bar facilities and equipment

· Organizing and facilitating departmental meetings, training, and goal setting

About Hyatt:

Well-being is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last eight years, ranking No. 16 in 2022.

We’re proud to offer exceptional corporate benefits which include:

· Annual allotment of free hotel stays at Hyatt hotels globally

· Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, along with other local and global corporate discounts

· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

· Paid Holidays, Vacation, and Sick Time

· Medical, Dental, Vision, 401K with company match

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  

Qualifications

· Previous experience in Beverage & Bar Management is required

· Strong leadership, communication, organization, and relationship skills

· Previous experience in venue marketing strategy

· Experience with training, financial management, and customer service

· Proficiency in general computer knowledge

· A true desire to exceed guest expectations in a fast-paced customer service environment

· Previous experience with managing in a union environment strongly preferred

· Ability to work a flexible schedule including nights, weekends, and holidays

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