If you enjoy BUSY CALL CENTER ACTIVITY but would like to work in a smaller, 'family-like', company setting, we have an immediate opening for a Full-Time Telephone Operator handling a high volume of incoming calls for Crown Automotive Group’s multiple franchises. SWITCHBOARD OPERATOR OR CALL CENTER EXPERIENCE IS IMPORTANT FOR THIS POSITION The hours for this position will be Monday through Friday 11:30am to 8:30pm and rotating weekends. Like most call centers, you would be working in a structured environment with responsibilities that include: * Answering a large volume of incoming calls * Determining where the callers need to be directed * Transferring the call appropriately * May include composing and sending emails The Crown Automotive Group is a family-owned dealership group established in 1969 in St. Petersburg with multiple stores throughout Florida, Tennessee and Ohio. Come join our team and experience “The Better Way to Work”! Here’s some of what we offer: * Competitive pay * Medical, dental and vision insurance * Short- and long-term disability coverage * Life insurance * Flexible spending accounts * 401K w/ company match * The stability of an established company * Paid training * Opportunity for growth and advancement * Opportunities to serve your community Requirements include: * Multi-line experience preferred * Polite telephone manner and personality * Outstanding communication skills * Ability to email, as needed * Excellent customer service skills required * Ability to pass a pre-employment drug test * Must prove eligibility to work in the U.S. For a confidential interview, please apply now. Thank you for your interest in Crown!
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