About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
PURPOSE AND OBJECTIVES OF POSITION
Provide exceptional service to ensure memorable stays for all guests while delivering all Forbes, Leading Quality, Brand standards and departmental procedures at all times. Through proficient knowledge of the city, hotel, procedures/standards and the ability to deliver anticipatory sincere service, increase long term guest loyalty.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPPORTIVE FUNCTIONS
JOB KNOWLEDGE, SKILL AND ABILITY
EDUCATION AND/OR EXPERIENCE
LANGUAGE SKILLS
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
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