Customer Service Representative (Tier 2)
Location: Omaha, Nebraska (On-site)
Employment Type: Full-Time
Salary Range: $21–$24 per hour
Position Overview
We are seeking a highly organized and customer-oriented Tier 2 Customer Service Representative (CSR) to join our team. In this role, you will provide exceptional customer support via phone, email, and chat, resolving customer issues and supporting the daily operations of our team. You'll be responsible for handling more complex customer inquiries, managing service requests, and ensuring customer satisfaction. This is an in-office role, and experience with Service Titan and irrigation knowledge are a plus.
What We Offer
Key Responsibilities
Qualifications
Required
Preferred
Working Conditions & Physical Requirements
Why Join Us?
If you're passionate about customer service, enjoy problem-solving, and want to be part of a supportive team, this is the perfect opportunity for you! We provide the tools, resources, and support you need to grow in your career and make a real impact in our company.
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