THE ONEPEAK WAY | Grow Gracefully through changing lives rather than simply seeing patients.
MISSION | To provide our patients a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being.
VISION | A healthcare system that believes in, accepts, and values all evidence-informed practices and identifies the relationships between health, mind, body, and spirit.
VALUES | TRIBE
Be Healthy. Be Happy.
Job Summary:
At OnePeak Medical, our team members are driven by a deep sense of care, whether they're directly tending to patients or providing support behind the scenes. We are committed to redefining primary care through innovative, integrated health services that prioritize optimal health and well-being. Join our mission-driven company, dedicated to innovation, growth, and equipping our frontline caregivers with the latest resources, enabling them to excel in their roles.
As a Patient Concierge , you will be the initial contact for patients and others via multiple lines of communication, including phone, SMS, email, and more. The Patient Concierge is a personal guide for our patients as they receive care at OnePeak Medical. This role helps patients understand scheduling, patient forms, insurance and cost as well as all the services OnePeak Medical has to offer. Your role is pivotal in maintaining high patient satisfaction through the delivery of exceptional customer service.
Qualifications:
Education and Experience:
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