Job Description

Remote--Telecommute from anywhere in US-leadership

Working eastern/central time; 8-5 Monday-Friday;

As one of the largest pharmacy benefits managers in the United States, provides a professional culture where you're empowered and encouraged to exceed the expectations of our members, with better schedules than retail and more reach than any hospital.

The Sr. Pharmacy Technician will perform various duties related to medication adherence and medication reconciliation. The candidate will access, input, and retrieve prescription information from computer systems, providers, or patients. The candidate will perform medication history consults with patients as part of the medication reconciliation process. They will also consult with pharmacies and physicians regarding the use of medications, coordinating refills, and advising on treatment plans to improve outcomes. Pharmacy Technicians must have a current state license or national certification without restrictions based on regulatory requirements of worksite. Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries.

Primary Responsibilities:

• Conduct high volume outbound calls to patients, providers and pharmacies with regards to medication adherence and other pharmacy initiatives.
• Assist patients in refilling their medications, reach out to the prescriber’s office if a member requires additional refills on their maintenance medications.
• Utilize prescription claims data as well as patient interview to engage patients in taking and filling their medication.
• Clarify information as needed with patient’s physician office and/or pharmacy.
• Coordinate with the Clinical Pharmacist to ensure that any discrepancies between medications are reviewed, evaluated, and clarified and patient questions are addressed.
• Facilitate documentation of patient outreach in required systems.

Required Qualifications:
• High school diploma/GED
• Current and unrestricted pharmacy technician licensure in state of residence
• Current national technician certification (PTCB)
• 5+ years of experience working as a pharmacy technician
• Ability to navigate MS Office and Windows-based environment

Preferred Qualifications:
• Experience with Medicare Advantage
• Experience performing medication reviews and patient outreach
• Ability to recognize potential drug discrepancies and barriers to adherence

Job Tags

Remote job, Monday to Friday,

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